Turning completed work into usable knowledge
A commissioned project does not achieve its purpose merely because a final report has been submitted. The work achieves value when its findings, methods, limitations, and implications reach the people who need them and are presented in forms they can interpret and use responsibly.
Outputs, dissemination, and use are therefore not activities added at the end of a project. They should be considered when the Commissioning Brief is developed, refined during project initiation, monitored during delivery, and completed alongside final review and Repository deposit.
A dissemination plan should identify the purpose of dissemination, the audiences, the messages or knowledge to be shared, the methods and channels, the timing, the responsible people, and how success will be assessed.
From Deliverable to Knowledge Resource
A deliverable is an agreed project output. A knowledge resource is an output that has been prepared for interpretation, application, citation, adaptation, or reuse.
The distinction matters because a technically complete document may still be difficult to use. It may be:
- Too specialized for its intended audience.
- Too long for a time-sensitive decision.
- Missing an executive summary.
- Unclear about the strength of the evidence.
- Unavailable in an accessible format.
- Unsupported by relevant data or methodological documentation.
- Difficult to locate after the project has ended.
- Detached from the context in which it was commissioned.
The commissioning body and provider should therefore consider not only what will be delivered, but how each output will function in the knowledge environment.
Output planning begins with intended use
Output planning should begin with the intended use of the commission.
Ask:
- Who needs to understand the work?
- Who can act on the findings?
- Who may be affected by the findings?
- What decisions, policies, practices, or resources may change?
- What level of technical detail does each audience require?
- What uncertainty or limitation must each audience understand?
- What format will make the work accessible without distorting it?
- What support will users need to apply the findings?
The answer may require several related outputs rather than one document.
For example, an evaluation intended to inform institutional decision-making may require:
- A full technical report for researchers and reviewers.
- An executive summary for senior decision-makers.
- A practice brief for programme staff.
- A presentation for stakeholders.
- A plain-language summary for participants and communities.
- A Repository record for discovery and citation.
Each output should remain connected to the authoritative report and should not introduce claims that cannot be supported by the underlying evidence.
Types of Commissioned Outputs
The appropriate output depends on the assignment.
Full Research Report
A full report normally documents:
- The background and rationale.
- The research questions.
- The conceptual or analytical framework.
- The methodology.
- The evidence or data.
- The analysis.
- The findings.
- The limitations.
- The conclusions.
- The recommendations or implications.
- References and appendices.
A report should distinguish clearly between what the evidence demonstrates, what it suggests, and what remains uncertain.
Evidence Synthesis
An evidence synthesis should explain:
- The question or scope.
- The search or selection process.
- Inclusion and exclusion criteria.
- The quality or relevance of sources.
- The approach to synthesis.
- Areas of convergence and disagreement.
- Limitations in the evidence base.
- Implications for users.
Evaluation report
An evaluation report may include:
- The programme or intervention theory.
- Evaluation questions.
- Context.
- Design.
- Indicators or criteria.
- Data sources.
- Findings.
- Outcomes or effects.
- Implementation experience.
- Limitations.
- Conclusions.
- Recommendations.
- Implications for future monitoring or evaluation.
Policy or Practice Brief
A brief should not be a compressed report with smaller margins. It should be designed for a user who needs to understand:
- The issue.
- The most important evidence.
- The implications.
- The available options.
- The recommended action, where justified.
- The limitations and conditions.
Framework, Guideline, or Standard
These outputs should explain:
- The evidence and principles on which they are based.
- The intended users.
- The scope of application.
- The expected practices or standards.
- How implementation may occur.
- How compliance or progress may be assessed.
- How the framework should be reviewed or updated.
Toolkit or Implementation Resource
A toolkit should be usable by the people expected to apply it.
It may require:
- Instructions.
- Templates.
- Examples.
- Decision aids.
- Checklists.
- Training materials.
- Monitoring indicators.
- Adaptation guidance.
- Accessibility considerations.
Dataset, Evidence Map, or Data Resource
A data-oriented output should include:
- A description of the data.
- Scope and coverage.
- Definitions.
- Data sources.
- Collection or selection methods.
- Data quality.
- Limitations.
- Access conditions.
- Licence.
- Documentation for reuse.
Output Specifications
For each deliverable, the Commissioning Brief should specify:
- Title or working description.
- Purpose.
- Intended audience.
- Required content.
- Format.
- Length or scale.
- Language.
- Accessibility requirements.
- Delivery date.
- Review process.
- Approval authority.
- Publication status.
- Licence.
- Access conditions.
- Repository treatment.
The provider should not have to infer whether a document is intended for academic publication, executive decision-making, professional practice, public communication, or internal planning.
Review and Approval of Outputs
Final outputs should pass through a defined review process.
This may include:
- Technical review.
- Methodological review.
- Subject review.
- Stakeholder review.
- Commissioning-body review.
- Editorial review.
- Accessibility review.
- Ethics and data review.
- Legal or publication review.
Reviewers should distinguish between:
- Factual error.
- Methodological concern.
- Unsupported claim.
- Missing limitation.
- Editorial problem.
- Accessibility problem.
- Disagreement with interpretation.
- Request for work outside the approved scope.
This distinction is important because a commissioning body has a legitimate interest in accuracy, relevance, and usability, but should not require a provider to alter valid findings merely because they are unwelcome.
Acceptance Criteria
Acceptance criteria should be agreed before final submission.
A final report may be considered acceptable when it:
- Addresses the approved questions.
- Explains the methods.
- Presents evidence coherently.
- Distinguishes findings from interpretation.
- Identifies limitations.
- Makes recommendations proportionate to the evidence.
- Meets the required format.
- Satisfies accessibility requirements.
- Includes approved acknowledgments.
- Contains the files and metadata needed for Repository deposit.
The acceptance record should identify:
- Final acceptance decision.
- The accepted deliverable.
- Version.
- Date.
- Reviewer or approving authority.
- Required revisions.
- Outstanding conditions.
Dissemination
Dissemination is a planned activity
Dissemination is the deliberate process of making research knowledge available to defined audiences through appropriate channels for a defined purpose.
It is not the same as uploading a document and waiting for people to discover it.
A dissemination plan should identify:
- Why the findings are being shared.
- What knowledge or message is being shared.
- Who needs to receive it.
- What each audience needs to know.
- Which formats and channels are suitable.
- When dissemination should occur.
- Who is responsible.
- What resources are available.
- How success will be assessed.
Dissemination guidance commonly distinguishes the purpose, audience, message, method, timing, responsibility, and evaluation of outreach.
Identify the Audiences
The audiences for a commission may include:
- The commissioning body.
- Senior institutional leaders.
- Policymakers.
- Professional and regulatory bodies.
- Practitioners.
- Researchers.
- Educators.
- Students.
- Funders.
- Partner organizations.
- Participants.
- Affected communities.
- Service users.
- Journalists.
- The general public.
These audiences are not interchangeable.
A researcher may need methodological detail and references. A policymaker may need a concise statement of the evidence, options, risks, and implications. A practitioner may need clear guidance about application. A participant or community may need an accessible explanation of what was learned and how their contribution was treated.
Match Messages to Audiences
The central findings should remain consistent, but the form and emphasis may differ.
For each audience, consider:
- What do they already know?
- What do they need to understand?
- What decision or action is relevant to them?
- What language will they understand?
- What uncertainty must be communicated?
- What evidence will they regard as credible?
- Which channel will they use?
- What might prevent them from using the findings?
A policy brief should not conceal methodological limitations to appear decisive. A public summary should not remove important uncertainty simply to simplify the language. Accessibility should improve understanding, not distort the evidence.
Dissemination Channels
Possible channels include:
- Repository publication.
- Commons project workspace.
- Journal Publication.
- Academic conference.
- Professional meeting.
- Policy briefing.
- Stakeholder workshop.
- Webinar.
- Training session.
- Institutional website.
- Newsletter.
- Public summary.
- Community meeting.
- Social or professional media.
- Direct communication to participants.
The appropriate channel depends on the audience, the sensitivity of the work, the timing, the resources, and the purpose of the communication.
Dissemination Responsibilities
The Commissioning Brief or project plan should identify:
- Who prepares the final outputs.
- Who approves public communication.
- Who organizes events.
- Who communicates with participants.
- Who manages media enquiries.
- Who prepares Repository metadata.
- Who is responsible for accessibility and translation.
- Who monitors early use.
Dissemination requires resources. These may include staff time, design, translation, interpretation, venue or digital-platform costs, accessibility support, travel, and communications expertise.
Communicating with Participants and Communities
Where people or communities have contributed to a project, they should not disappear from the dissemination plan.
The commissioning body and provider should consider:
- Whether participants should receive a summary.
- What language or format is appropriate.
- Whether findings could cause harm or misunderstanding.
- Whether community review is appropriate.
- How confidentiality will be protected.
- Whether the findings may affect public perception or policy.
- How disagreements with the findings should be handled.
Returning appropriate findings to participants is both an ethical responsibility and a way of recognizing their contribution.
Knowledge Translation and Application
Dissemination makes knowledge available. Knowledge translation supports the movement of knowledge into understanding, decision-making, policy, or practice.
Knowledge translation may involve:
- Adapting evidence for professional use.
- Developing implementation guidance.
- Facilitating dialogue between researchers and practitioners.
- Producing a framework or decision aid.
- Creating training or teaching resources.
- Supporting policy interpretation.
- Developing a new Collaborative around the findings.
- Preparing a Journal Publication.
- Working with stakeholders to identify feasible actions.
Translation should not be understood as removing complexity. It is the work of making evidence intelligible and relevant while preserving its meaning, limits,
Application and Use
The commissioning body should identify how the findings may be used.
Possible uses include:
- Revising policy.
- Redesigning a programme.
- Improving a service.
- Developing a professional standard.
- Allocating resources.
- Changing institutional practice.
- Designing future research.
- Supporting advocacy.
- Informing public debate.
- Developing a training programme.
- Establishing monitoring indicators.
The commissioning body should distinguish between:
- What the evidence directly supports.
- What is a reasonable interpretation.
- What requires an institutional or political judgment.
- What remains uncertain.
- What further evidence is needed.
This distinction helps prevent research findings from being presented as if they automatically determine policy or practice.
Monitoring Use and Influence
Where proportionate, the project should record how the outputs are used.
Possible indicators include:
- Downloads and views.
- Citations.
- Requests for presentations.
- Attendance at events.
- References in policy or institutional documents.
- Adoption of recommendations.
- Changes in professional practice.
- Use in teaching or training.
- New collaborations.
- Follow-up research.
- Adaptation into new resources.
- Feedback from intended users.
Quantitative indicators should be interpreted carefully. A download does not prove use, and a lack of immediate citation does not prove that the work had no value.
Qualitative evidence may be equally important, including accounts of how a report changed a decision, clarified a problem, influenced practice, or enabled a new collaboration.
Publication and independence
Publication arrangements should be agreed before work begins.
The Commissioning Brief should state:
- Who may publish the findings.
- Whether the provider may publish independently.
- Whether the commissioning body may review drafts before publication.
- What kinds of factual or confidentiality review are permitted.
- How authorship and contribution will be recognized.
- Whether an embargo applies.
- What licence will be used.
- How disagreements will be represented.
The commissioning body may need to protect confidential information, personal data, intellectual property, or legal interests. Those protections should not become an unqualified right to suppress valid findings.
Where the commissioning body and provider disagree, the final record may state:
- The provider’s findings.
- The commissioning body’s response.
- The basis of the disagreement.
- Any limitations on publication.
- The version approved for public access.
Accessibility and Inclusion
Outputs should be accessible to their intended users.
Consider:
- Plain-language summaries.
- Accessible document formats.
- Text alternatives for visual materials.
- Readable structure and headings.
- Translation.
- Interpretation.
- Language appropriate to the audience.
- Support for different levels of literacy or technical knowledge.
- Digital and non-digital formats.
- Accessibility of workshops and presentations.
Accessibility should be planned during output design, not added after the final report has been completed.
Commons and the dissemination stage
The Commons project workspace may support dissemination by providing:
- An approved project summary.
- Links to final outputs.
- Discussion of implications.
- Presentation materials.
- Workshop resources.
- Stakeholder responses.
- Related Collaboratives.
- Links to the Repository record.
- Follow-up activities.
The workspace should distinguish clearly between:
- Draft findings.
- Approved findings.
- Commentary.
- Stakeholder response.
- Subsequent interpretation.
- Official derivative outputs.
If the project has sensitive material, public dissemination should occur through approved outputs and links rather than by opening the entire working space.
The Dissemination Record
The project should retain a record of:
- Audiences identified.
- Outputs prepared.
- Dissemination activities.
- Dates.
- Channels.
- Responsible persons.
- Participation.
- Feedback.
- Early evidence of use.
- Unresolved communication issues.
- Follow-up actions.
This record supports the evaluation of impact and provides evidence of how the work moved beyond the project team.
Outputs, Dissemination, and Use are complete when:
- The final outputs have been accepted.
- Required audiences have received appropriate materials.
- Publication and access conditions have been implemented.
- Participants and stakeholders have been treated appropriately.
- The Repository package is ready or deposited.
- The commissioning body has identified relevant use or follow-up.
- Dissemination and early-use records have been retained.
See also
Commissioned Research Group.
Commissioned Research.
How Commissioned Research Works.
The Commissioning Brief.
Delivery, Review, and Quality Assurance.
Repository Deposit and Preservation.
Project Closeout and Learning.