Accessibility, Inclusion, and Equal Participation

  • Public webpages, policies, procedures, forms, notices, Calls, opportunities, guidance, and communications
  • Individual Membership and Institutional Membership
  • Community Groups and Working Spaces
  • Events and Learning, whether online, in person, hybrid, recorded, live, local, or international
  • Research, Commission Requests, Concept Notes, Commissioning Briefs, participant recruitment, data collection, workshops, interviews, dissemination, and closure
  • Journal Publication, peer review, authorship, editing, reviewing, publication decisions, and access to published material
  • Repository deposit, metadata, search, access, preservation, licensing, citation, restriction, and reuse
  • Governance, committees, consultation, decision-making, elections, appointments, meetings, reviews, and strategic activity
  • Calls and Opportunities, provider engagement, recruitment, volunteering, funding, honoraria, grants, sponsorship, and external support
  • Partnerships and External Collaboration
  • Safeguarding, complaints, review, appeal, Contact and Support, and other support routes
  • Digital systems, email, video meetings, documents, recordings, platforms, communications tools, and information-security arrangements
  • Any other Commons activity, relationship, service, decision, or arrangement

Equal participation

Accessibility by design

Meaningful inclusion

Respect and dignity

Intersectionality and context

Proportionality

Privacy and choice

Shared responsibility

Accessible participation in Commons activity

Information, language, and communication

  • Using plain and direct language where possible
  • Explaining specialist terms, acronyms, processes, eligibility requirements, risks, responsibilities, and decision routes
  • Providing short summaries alongside longer policies, agreements, research documents, calls, or procedural material where appropriate
  • Using logical headings, readable layouts, descriptive links, meaningful page titles, and consistent navigation
  • Providing documents in accessible digital formats where possible
  • Avoiding information that relies only on colour, imagery, audio, complex visual layout, inaccessible PDF files, or unexplained technical language
  • Providing advance notice of complex processes, deadlines, eligibility requirements, meeting arrangements, consent requirements, access restrictions, or relevant risks
  • Considering whether translation, interpretation, captioning, transcription, sign-language interpretation, large print, screen-reader-compatible formats, easy-read material, audio versions, accessible slides, or another communication arrangement is needed
  • Providing an accessible route for people to ask questions, request clarification, challenge a barrier, or seek support
  • Considering whether public language, examples, images, case studies, and communications reflect the diversity of people and communities involved in Commons activity

Digital accessibility

  • Keyboard navigation
  • Screen-reader compatibility
  • Sufficient colour contrast
  • Readable text size and spacing
  • Clear headings and page structure
  • Accessible form labels, instructions, error messages, and confirmation notices
  • Captions and transcripts for recorded audio or video where appropriate
  • Alternatives to visual-only or audio-only information
  • Avoidance of flashing, rapidly moving, distracting, or inaccessible content
  • Mobile access and low-bandwidth access
  • Downloadable material that can be saved, printed, read offline, or accessed through different devices
  • Accessible authentication, account access, password reset, payment, consent, and support processes
  • Digital security measures that do not create unnecessary barriers for legitimate users
  • Suitable alternatives where a system, platform, file format, external service, or technical requirement cannot be made accessible immediately
  • The location, venue, entry route, toilets, seating, lighting, acoustics, signage, transport, parking, security, emergency arrangements, and physical accessibility of an in-person venue
  • Whether the event can be attended online, in person, or through a hybrid arrangement
  • Time zones, event duration, breaks, start and end times, religious observance, caring responsibilities, work patterns, school schedules, and local context
  • Registration requirements, payment arrangements, fee waivers, travel costs, accommodation, honoraria, expenses, and other financial barriers
  • Captions, interpretation, language support, accessible slides, readable materials, transcripts, recording arrangements, and access to presentation materials in advance
  • Whether speakers, facilitators, moderators, panellists, hosts, and participants understand inclusive participation expectations
  • Whether participants have accessible ways to ask questions, contribute comments, participate anonymously, use chat, submit questions in advance, or engage after the event
  • Whether the subject matter may be distressing, sensitive, traumatic, exclusionary, or likely to require content information, safeguarding support, moderation, or another protective arrangement
  • Whether the event uses a platform that is accessible to intended participants
  • Whether recorded material will be captioned, edited, restricted, removed, or made available in another format
  • Whether a person needs an adjustment, companion, assistant, interpreter, support worker, additional break, quiet space, alternative participation route, or another arrangement
  • Whether the Group or Working Space has a clear purpose, participation standard, access route, moderation arrangement, and support route
  • Whether membership, invitation, application, verification, or approval requirements create unnecessary exclusion
  • Whether people can participate through different communication modes, schedules, formats, and levels of public visibility
  • Whether access needs, language needs, time zones, caregiving responsibilities, digital limitations, financial circumstances, professional status, or prior experience may affect participation
  • Whether discussion practices allow people with different confidence levels, communication styles, identities, disciplines, and lived experience to contribute
  • Whether a person can raise a concern, request support, report harmful conduct, or leave a space safely
  • Whether confidentiality, privacy, cultural rights, safeguarding, research integrity, editorial independence, or data requirements create a justified need for restricted access
  • Whether restrictions are necessary, proportionate, explained, reviewed, and applied fairly
  • Whether moderators, coordinators, facilitators, and leads understand their authority limits and escalation routes
  • Involving people with relevant lived experience, community knowledge, professional knowledge, cultural knowledge, or local knowledge at an appropriate stage
  • Considering who is likely to be excluded by the research question, recruitment method, eligibility criteria, location, timing, language, technology, method, payment arrangement, consent process, or data requirement
  • Providing clear and accessible participant information
  • Offering different forms of participation where methodologically and ethically appropriate
  • Considering whether participants need translation, interpretation, communication support, accessible materials, transport, technology, breaks, flexible scheduling, a supporter, an advocate, or another adjustment
  • Considering fair reimbursement of expenses, payment, honoraria, or compensation where appropriate
  • Avoiding extractive engagement, tokenism, unnecessary burden, pressure to disclose, or use of lived experience without fair recognition or support
  • Considering power differences between researchers, institutions, funders, providers, participants, communities, and contributors
  • Explaining how participant contributions, community input, dissent, withdrawal, confidentiality, attribution, publication, data sharing, and Repository deposit will be handled
  • Considering whether a research output will be accessible to the people and communities who contributed to or may be affected by it
  • Clear titles, summaries, abstracts, keywords, metadata, citations, licensing information, access conditions, version information, and correction notices
  • Accessible document formats and readable page structures where possible
  • Clear descriptions of any embargo, restriction, controlled access, withdrawal, or preservation decision
  • Consideration of accessible tables, figures, images, captions, alternative text, charts, audiovisual material, appendices, and supplementary files
  • Publication and Repository processes that do not unnecessarily disadvantage authors, contributors, reviewers, editors, researchers, or depositors because of disability, language, institutional status, geography, financial position, or another barrier
  • Consideration of waivers, fee support, alternative submission routes, technical support, language support, or reasonable adjustments where appropriate
  • Protection of editorial independence, peer-review integrity, research quality, rights, participant safety, and privacy alongside accessibility goals
  • Whether eligibility criteria are necessary, relevant, proportionate, and clearly explained
  • Whether an application, registration, nomination, selection, or approval process creates unnecessary administrative, financial, technical, language, or professional barriers
  • Whether fees, payment methods, travel costs, technology requirements, documentation demands, institutional affiliation, formal qualifications, or time commitments exclude people without sufficient justification
  • Whether fee support, waivers, alternative payment methods, accessible forms, deadline flexibility, communication support, alternative evidence, or another arrangement may be appropriate
  • Whether selection decisions are made according to clear criteria and by appropriately authorized people
  • Whether conflicts of interest, bias, discrimination, or improper influence may affect a decision
  • Whether people understand the purpose of Membership, the limits of Membership, access conditions, review routes, and available support
  • Whether unsuccessful applicants or participants can receive appropriate information about the outcome and any review route

Examples of possible adjustments

  • Providing information in another accessible format
  • Providing captions, transcripts, interpretation, translation, or communication support
  • Allowing extra time to complete a form, review material, respond to a request, submit work, or participate in a process
  • Offering a different meeting time, participation format, venue, platform, communication channel, or appointment route
  • Providing advance materials, agendas, questions, slides, instructions, or decision information
  • Enabling remote participation, asynchronous contribution, written contribution, audio contribution, anonymous contribution, or participation through a trusted supporter
  • Providing breaks, flexible scheduling, quieter participation arrangements, reduced sensory demands, or another appropriate event arrangement
  • Supporting access to technology, low-bandwidth options, telephone access, downloadable material, or offline participation where practical
  • Providing a fee waiver, payment flexibility, expense support, honorarium, transport support, or another financial-access arrangement where appropriate
  • Modifying a process, form, communication route, approval route, or participation requirement where this can be done fairly and safely
  • Providing additional guidance, technical support, orientation, mentoring, or administrative assistance
  • Ensuring that a person can raise a concern privately, safely, and through a communication method they can use

Requesting support or an adjustment

  • Acknowledge the request
  • Clarify the person’s access need only to the extent necessary
  • Consider the activity, barrier, requested arrangement, available alternatives, timing, resources, privacy, safeguarding, and impact on others
  • Identify the person or authority with responsibility to decide
  • Seek specialist, technical, accessibility, safeguarding, privacy, research, editorial, financial, or other advice where appropriate
  • Communicate the decision and relevant arrangements clearly
  • Review the arrangement if circumstances change
  • Keep an appropriate record while protecting privacy and confidentiality
  • Support development and review of accessibility and inclusion standards
  • Advise Commons Administration, governance role holders, Community Group leads, Working Space moderators, event hosts, researchers, editors, Repository administrators, providers, partners, and other relevant people
  • Coordinate or oversee requests for adjustments and accessibility support where appropriate
  • Identify recurring barriers, patterns of exclusion, accessibility risks, and improvement opportunities
  • Support proportionate accessibility review of significant Commons activity
  • Escalate material, urgent, unresolved, discriminatory, safeguarding-sensitive, privacy-sensitive, or high-risk concerns
  • Maintain appropriate records, guidance, templates, and review arrangements
  • Support training, awareness, testing, feedback, and improvement
  • Report proportionate information on significant risks, recurring issues, learning, and progress to the Commons Governance Authority
  • Ensure that accessibility, inclusion, and equal participation are reflected in governance, policies, decision-making, resources, risk management, review, and accountability
  • Ensure that an appropriate Accessibility and Inclusion Authority or equivalent route exists
  • Oversee material accessibility and inclusion risks, recurring barriers, serious concerns, and improvement priorities
  • Ensure that significant policies, systems, activities, Partnerships, funding arrangements, and strategic decisions consider accessibility and inclusion appropriately
  • Ensure that there are fair routes for people to request support, raise concerns, seek review, and provide feedback
  • Maintain accessible contact, support, application, registration, information, and communication routes
  • Receive and route adjustment requests, accessibility concerns, feedback, and support enquiries
  • Maintain appropriate records and confidentiality
  • Coordinate routine accessibility arrangements within delegated authority
  • Support event hosts, Working Space leads, Group coordinators, researchers, editors, providers, and other role holders
  • Escalate material, urgent, complex, unresolved, or high-risk matters
  • Maintain relevant templates, guidance, registers, standards, and document-control arrangements
  • Support respectful, accessible, and inclusive participation
  • Follow relevant moderation, access, safeguarding, privacy, conduct, and escalation arrangements
  • Consider foreseeable barriers in scheduling, communication, participation methods, and group activity
  • Avoid assuming authority to decide complex or high-risk accessibility matters without appropriate delegation
  • Refer people to Contact and Support or the appropriate Commons route when an adjustment, concern, dispute, safeguarding issue, privacy issue, or formal decision requires further assessment
  • Consider accessibility and inclusion early in planning and delivery
  • Follow relevant Commons standards and agreed adjustments
  • Avoid discriminatory, exclusionary, inaccessible, or unnecessarily burdensome practices
  • Seek guidance where uncertain
  • Raise barriers, risks, and concerns promptly
  • Respect the privacy and dignity of people who disclose access needs or personal circumstances
  • A Commons page, process, event, system, form, platform, Working Space, Group, publication, Repository record, Call, or other activity is inaccessible
  • A requested adjustment has not been considered fairly or has not been implemented appropriately
  • A person has experienced discrimination, harassment, exclusion, retaliation, hostility, or unfair treatment
  • A policy, decision, eligibility criterion, access condition, or institutional arrangement creates an unnecessary barrier
  • A person has been pressured to disclose unnecessary personal or health information
  • A person has been excluded from a decision, activity, opportunity, support route, event, research process, publication route, or other Commons activity without sufficient justification
  • A community’s knowledge, language, culture, rights, or participation needs have been ignored or treated disrespectfully
  • A person has faced harm or disadvantage because of disability, identity, communication need, digital access, financial circumstances, geographic location, caregiving responsibility, professional status, or another relevant circumstance
  • An accessibility, inclusion, safeguarding, privacy, data, research, editorial, conduct, or governance concern requires review
  • Clarification, guidance, support, or an adjustment
  • A change to information, design, communication, scheduling, access, moderation, venue, platform, process, decision route, or activity
  • Additional accessibility testing, review, consultation, training, or specialist input
  • A review of a policy, procedure, form, system, agreement, Partnership, provider arrangement, or decision
  • Temporary protective action where a safeguarding, privacy, conduct, discrimination, or other serious concern arises
  • Referral to another Commons process or an appropriate external service, authority, institution, provider, or organization
  • A formal review, complaint, appeal, suspension, variation, or closure process where appropriate

Accessibility, Inclusion, and Equal Participation Policy

Accessibility and Inclusion Review Checklist

Adjustment Request and Support Record

Accessible Events and Learning Guide

Accessible Communications and Digital Content Standard

Inclusive Research and Participation Guide

Accessibility Concern, Review, and Escalation Procedure

This should explain how concerns, adjustment disputes, alleged discrimination, repeated barriers, high-risk accessibility issues, and decisions requiring independent review are assessed, managed, reviewed, varied, appealed, or closed.

Accessibility and Inclusion Improvement Register

  • Request an adjustment or another participation arrangement
  • Ask for information in an accessible format
  • Seek support before registering, applying, attending, contributing, reviewing, publishing, depositing, joining, or participating
  • Report an inaccessible webpage, form, file, event, process, system, platform, Working Space, Group, or communication
  • Raise a concern about discriminatory, hostile, exclusionary, or inaccessible conduct
  • Ask for an alternative participation, application, meeting, communication, payment, or decision-making route
  • Request guidance on accessible research, events, publication, Repository activity, partnership activity, or community participation
  • Provide feedback on Commons accessibility and inclusion arrangements
  • Seek review or appeal information where an applicable process provides for this
  • People can find, understand, and use Commons information, policies, forms, systems, events, support routes, and opportunities
  • Accessibility and inclusion are considered at the beginning of planning, not only after a barrier is reported
  • People can request adjustments, support, alternative formats, communication arrangements, or different participation routes safely and without unnecessary burden
  • The Commons responds to requests respectfully, promptly, proportionately, and confidentially
  • Public pages, forms, documents, events, meetings, recordings, systems, publications, Repository materials, and communication routes are accessible to a broad range of people
  • Community Groups and Working Spaces are welcoming, purposeful, fairly moderated, and free from unnecessary gatekeeping or exclusion
  • Events and Learning consider venue access, online participation, hybrid access, time zones, language, captions, materials, breaks, costs, safety, and participation methods
  • Research includes meaningful consideration of participant access, lived experience, community knowledge, consent, communication, payment, burden, dissemination, and benefit
  • Journal and Repository activity supports accessible discovery, access, contribution, publication, preservation, and reuse where compatible with privacy, safeguarding, rights, integrity, and legitimate restrictions
  • Membership, Calls, opportunities, provider selection, funding, volunteering, and participation routes use clear and proportionate criteria
  • The Commons identifies and reduces barriers connected to disability, communication, language, technology, geography, cost, caring responsibilities, identity, institutional status, professional status, and other circumstances
  • Personal information about access needs is handled carefully and confidentially
  • Concerns about discrimination, exclusion, inaccessible practice, or unfair treatment can be raised safely and addressed fairly
  • Accessibility, inclusion, safeguarding, privacy, data protection, research integrity, editorial independence, and fair governance are considered together
  • The Commons learns from feedback, accessibility testing, lived experience, community participation, concerns, reviews, and changing circumstances
  • People can participate with greater dignity, safety, confidence, influence, and equal standing